Frequently asked questions
常見問題常见问题FAQ
了解兼職人手安排嘅基本條件及跟進方式。實際供應會因時間、地點、職務及人才情況而有所不同。了解兼职人手安排嘅基本条件及跟进方式。实际供应会因时间、地点、职务及人才情况而有所不同。Understand the basic terms and follow-up arrangements for part-time staffing. Actual availability varies by timing, location, duties and talent supply.
最快幾耐可以安排人選?最快几耐可以安排人选?How quickly can candidates be arranged?
一般建議約兩星期前提出查詢;如時間許可,最快可於約兩小時前提出,實際安排仍視乎職務、地點、時段及人才供應。一般建议约两星期前提出查询;如时间许可,最快可于约两小时前提出,实际安排仍视乎职务、地点、时段及人才供应。We generally recommend enquiring around two weeks in advance. Where timing permits, an enquiry may be made about two hours ahead; actual placement depends on the role, location, shift and talent availability.
可以安排一天短期活動、臨時加人或指定活動期間人手嗎?可以安排一天短期活动、临时加人或指定活动期间人手吗?Can you arrange one-day, urgent or project-period event staff?
可以協助了解一天、數天、指定活動期間或臨時加人要求,但會受時間、地點、職務及人才供應影響,不保證每次均能成功安排。可以协助了解一天、数天、指定活动期间或临时加人要求,但会受时间、地点、职务及人才供应影响,不保证每次均能成功安排。We can discuss one-day, multi-day, project-period or urgent additional staffing, subject to timing, location, duties and talent availability. Placement cannot be guaranteed in every case.
可以安排全職、合約及兼職人手嗎?可以安排全职、合约及兼职人手吗?Can you arrange permanent, contract and part-time staff?
我們可按企業的職位要求及項目需要了解全職、合約、短期及兼職人手安排,實際人選及服務細節須個別確認。我们可按企业的职位要求及项目需要了解全职、合约、短期及兼职人手安排,实际人选及服务细节须个别确认。We can discuss permanent, contract, short-term and part-time staffing according to the role and project requirements. Candidates and service details are confirmed separately.
有冇最低人數或服務期?有冇最低人数或服务期?Is there a minimum headcount or service period?
兼職安排最低 1 人,每次服務最少 5 小時;個別項目可按實際需要再確認。兼职安排最低 1 人,每次服务最少 5 小时;个别项目可按实际需要再确认。Part-time arrangements start from one person with a minimum five-hour engagement. Project-specific terms are confirmed separately.
可以安排展覽接待員、登記人員及現場支援嗎?可以安排展览接待员、登记人员及现场支援吗?Can you arrange exhibition reception, registration and on-site support staff?
可以。請提供活動日期、場地、工作時間、所需人數及工作內容,我們會按項目需要了解接待、登記及現場支援的人手方向。可以。请提供活动日期、场地、工作时间、所需人数及工作内容,我们会按项目需要了解接待、登记及现场支援的人手方向。Yes. Share the date, venue, hours, headcount and duties so we can discuss reception, registration and on-site support requirements.
如果有人缺席,可以安排替補嗎?如果有人缺席,可以安排替补吗?What happens if a team member is absent?
一般會優先嘗試安排工作地點約 1 公里範圍內嘅合適人手即時補位;實際結果仍視乎當時供應。一般会优先尝试安排工作地点约 1 公里范围内嘅合适人手即时补位;实际结果仍视乎当时供应。We generally prioritise suitable available staff within approximately one kilometre of the work location for urgent replacement, subject to availability.
招聘及活動人手服務費用如何計算?招聘及活动人手服务费用如何计算?How are recruitment and staffing fees calculated?
費用會按職位或活動日期、工作時數、所需人數、工作內容、場地位置、角色要求及跟進範圍個別評估。费用会按职位或活动日期、工作时数、所需人数、工作内容、场地位置、角色要求及跟进范围个别评估。Fees are assessed according to the role or event date, working hours, headcount, duties, venue, role requirements and agreed follow-up scope.
外國僱主在香港招聘臨時人手 FAQ外国雇主在香港招聘临时人手 FAQForeign Employer FAQ: Hiring Temporary Staff in Hong Kong
服務範圍與時間服务范围与时间Service scope and timing
外國公司可以直接聘請 Settle Up 安排香港臨時人手嗎?外国公司可以直接聘请 Settle Up 安排香港临时人手吗?Can an overseas company directly engage Settle Up for temporary staff in Hong Kong?
可以。我們可按企業需要了解日期、地點、工作內容、人數及其他要求,度身討論香港臨時人手安排;實際服務及人選須按個案確認。可以。我们可按企业需要了解日期、地点、工作内容、人数及其他要求,度身讨论香港临时人手安排;实际服务及人选须按个案确认。Yes. We can discuss a tailored Hong Kong temporary staffing arrangement based on the dates, venue, duties, headcount and other requirements. Final service details and candidates are confirmed case by case.
是否需要在香港設立公司或香港聯絡人?是否需要在香港设立公司或香港联系人?Does the overseas employer need a Hong Kong company or local contact?
一般不需要。海外僱主可先透過 WhatsApp 或電郵提供項目資料,再由我們個別了解安排。一般不需要。海外雇主可先通过 WhatsApp 或电邮提供项目资料,再由我们个别了解安排。Generally, no. An overseas employer can first share the project details by WhatsApp or email, and we will discuss the arrangement individually.
Settle Up 可以安排哪些類型的臨時人手?Settle Up 可以安排哪些类型的临时人手?What types of temporary staff can Settle Up arrange?
可按需要了解活動接待、登記、推廣、展覽、酒店餐飲、倉務、零售及辦公室支援等人手。可按需要了解活动接待、登记、推广、展览、酒店餐饮、仓务、零售及办公室支援等人手。We can discuss event reception, registration, promotion, exhibition, hotel and catering, warehouse, retail and office support roles.
最短可以安排幾長時間的工作?最短可以安排多长时间的工作?What is the minimum work duration?
兼職安排一般由 1 人、每次最少連續 5 小時開始;半日、一天、數日或數星期的項目可個別查詢。兼职安排一般由 1 人、每次最少连续 5 小时开始;半日、一天、数日或数星期的项目可个别查询。Part-time arrangements generally start from one person for a minimum continuous engagement of five hours. Half-day, one-day, multi-day and multi-week projects can be discussed separately.
可以在短時間內安排臨時人手嗎?可以在短时间内安排临时人手吗?Can temporary staff be arranged at short notice?
一般建議約兩星期前提出;在供應許可下,最快可於約兩小時前提出查詢,但不代表每次均能成功安排。一般建议约两星期前提出;在供应许可下,最快可于约两小时前提出查询,但不代表每次均能成功安排。We generally recommend enquiring around two weeks in advance. Where supply permits, enquiries may be made as little as about two hours ahead, but placement is not guaranteed.
如果需要 100 位或以上人手,應該幾時開始安排?如果需要 100 位或以上人手,应该几时开始安排?How early should an employer plan for 100 or more staff?
如涉及 100 位或以上人手,建議約兩個月前開始,實際時間視乎日期、地點、角色及人才供應。如涉及 100 位或以上人手,建议约两个月前开始,实际时间视乎日期、地点、角色及人才供应。For 100 or more staff, we recommend starting around two months in advance. Timing depends on the dates, venue, roles and talent supply.
招聘流程與候選人招聘流程与候选人Recruitment process and candidates
外國僱主需要先提供什麼資料?外国雇主需要先提供什么资料?What information should an overseas employer provide first?
請提供日期、時間、地點、人數、工作內容、薪酬、服裝要求及語言要求;資料越完整,越方便我們了解配對方向。请提供日期、时间、地点、人数、工作内容、薪酬、服装要求及语言要求;资料越完整,越方便我们了解配对方向。Please provide the dates, hours, venue, headcount, duties, pay, attire requirements and language requirements. More complete information helps us assess the matching direction.
由提出需求至確認人手,一般流程是怎樣?从提出需求到确认人手,一般流程是怎样?What is the usual process from enquiry to confirmation?
我們會先了解需求,再按人才庫準備相片、履歷及相關資料供僱主篩選;確認後可開設工作群組,跟進上班安排。我们会先了解需求,再按人才库准备相片、履历及相关资料供雇主筛选;确认后可开设工作群组,跟进上班安排。We first clarify the requirements, then prepare relevant candidate photos, profiles and information from the talent pool for employer screening. Once confirmed, a work group may be opened to coordinate attendance.
外國僱主可以查看候選人的照片、工作經驗及自我介紹影片嗎?外国雇主可以查看候选人的照片、工作经验及自我介绍影片吗?Can an overseas employer review candidate photos, experience and introduction videos?
可以按個案安排查看;可提供的資料及展示方式須按候選人資料、私隱及項目需要確認。可以按个案安排查看;可提供的资料及展示方式须按候选人资料、隐私及项目需要确认。This can be arranged case by case. The information available and how it is shared must be confirmed based on candidate consent, privacy and project needs.
可以安排具備特定工作經驗或語言能力的人手嗎?可以安排具备特定工作经验或语言能力的人手吗?Can staff with specific experience or language skills be requested?
可以提出奢侈品、零售、倉務、酒店、餐飲、展覽或 VIP 客戶服務等經驗要求;一般可了解廣東話、普通話及英文,其他語言須個別確認。可以提出奢侈品、零售、仓务、酒店、餐饮、展览或 VIP 客户服务等经验要求;一般可了解广东话、普通话及英文,其他语言须个别确认。You may request experience in luxury retail, retail, warehouse, hotel, catering, exhibitions or VIP service. Cantonese, Mandarin and English can generally be discussed; other languages are subject to confirmation.
如果候選人臨時取消或缺席,Settle Up 會怎樣處理?如果候选人临时取消或缺席,Settle Up 会怎样处理?What happens if a candidate cancels or is absent?
通常會按情況制定後備安排,並可嘗試在工作地點約 1 公里範圍內尋找可用人手補位;實際能否補上視乎當時供應。通常会按情况制定后备安排,并可尝试在工作地点约 1 公里范围内寻找可用人手补位;实际能否补上视乎当时供应。A backup plan may be considered depending on the project. We may try to source available staff within about one kilometre of the venue, subject to real-time availability.
行政、費用與合規行政、费用与合规Administration, fees and compliance
Settle Up 是否協助處理出糧、勞工保險及強積金?Settle Up 是否协助处理出粮、劳工保险及强积金?Can Settle Up assist with payroll, employees’ compensation insurance and MPF?
可以按適用安排協助處理出糧、勞工保險及強積金等行政流程;實際責任、費用及文件須按個案確認。可以按适用安排协助处理出粮、劳工保险及强积金等行政流程;实际责任、费用及文件须按个案确认。Subject to the applicable arrangement, we can assist with payroll, employees’ compensation insurance and MPF administration. Responsibilities, fees and documents are confirmed case by case.
外國公司可以用美元、澳元或英鎊付款嗎?外国公司可以用美元、澳元或英镑付款吗?Can an overseas company pay in USD, AUD or GBP?
目前服務費及相關結算必須以港幣處理;如涉及跨境付款,請先個別查詢。目前服务费及相关结算必须以港币处理;如涉及跨境付款,请先个别查询。Service fees and related settlement currently need to be handled in Hong Kong dollars. Please enquire separately about cross-border payment arrangements.
如果僱主不在香港,可以由海外團隊遙距管理嗎?如果雇主不在香港,可以由海外团队远程管理吗?Can an overseas team manage the arrangement remotely?
可以個別討論;如需要現場支援、工作地點講解或現場主管,相關安排及費用須另行確認。可以个别讨论;如需要现场支援、工作地点讲解或现场主管,相关安排及费用须另行确认。This can be discussed individually. On-site support, venue briefings or an on-site supervisor may be arranged subject to separate confirmation and fees.
Settle Up 是否持有香港職業介紹所牌照?Settle Up 是否持有香港职业介绍所牌照?Does Settle Up hold a Hong Kong employment agency licence?
是,職業介紹所牌照號碼:82734。服務內容及適用安排仍須按個案確認。是,职业介绍所牌照号码:82734。服务内容及适用安排仍须按个案确认。Yes. Employment Agency Licence No. 82734. Service scope and applicable arrangements are still confirmed case by case.
外國僱主應該如何開始查詢?外国雇主应该如何开始查询?How can an overseas employer start an enquiry?
可透過 WhatsApp +852 6430 7678 或電郵 Info@Settleup.hk 聯絡我們,並提供日期、地點、人數及工作要求。可通过 WhatsApp +852 6430 7678 或电邮 Info@Settleup.hk 联系我们,并提供日期、地点、人数及工作要求。Contact us on WhatsApp at +852 6430 7678 or by email at Info@Settleup.hk, and share the dates, venue, headcount and role requirements.
地點與現場執行地点与现场执行Locations and on-site delivery
服務安排是否一定可以成功?服务安排是否一定可以成功?Is staffing placement guaranteed?
不作固定成功保證。過往個案曾有成功安排,但實際結果取決於日期、地點、工作要求、薪酬、候選人條件及當時人才庫供應。不作固定成功保证。过往个案曾有成功安排,但实际结果取决于日期、地点、工作要求、薪酬、候选人条件及当时人才库供应。No fixed success guarantee is made. Previous cases have been successfully arranged, but outcomes depend on dates, venue, requirements, pay, candidate criteria and available talent at the time.
如對香港僱傭條例、保險或稅務有疑問,可以向 Settle Up 尋求法律意見嗎?如对香港雇佣条例、保险或税务有疑问,可以向 Settle Up 寻求法律意见吗?Can Settle Up provide legal or tax advice?
我們不提供法律或稅務意見;如有需要,可按情況轉介相關律師或稅務團隊作專業查詢。我们不提供法律或税务意见;如有需要,可按情况转介相关律师或税务团队作专业查询。We do not provide legal or tax advice. Where appropriate, we may refer the enquiry to a relevant lawyer or tax team for professional advice.
Settle Up 可以安排香港不同地區的人手嗎?Settle Up 可以安排香港不同地区的人手吗?Can Settle Up arrange staff across different areas of Hong Kong?
可以,原則上只要有公共交通工具到達,便可個別了解安排;實際時間、交通及費用須按項目確認。可以,原则上只要有公共交通工具到达,便可个别了解安排;实际时间、交通及费用须按项目确认。Yes. In principle, we can discuss locations that are accessible by public transport. Timing, transport and fees are confirmed for each project.
酒店、展覽館、臨時辦公室或戶外場地可以安排嗎?酒店、展览馆、临时办公室或户外场地可以安排吗?Can staff be arranged for hotels, exhibition venues, temporary offices or outdoor sites?
以上場地類型均可提出查詢;我們會按工作環境、集合安排及安全要求個別了解。以上场地类型均可提出查询;我们会按工作环境、集合安排及安全要求个别了解。These venue types can all be discussed. We will review the working environment, meeting arrangements and safety requirements individually.
外國僱主可以指定合理的服裝及外表要求嗎?外国雇主可以指定合理的服装及外表要求吗?Can an overseas employer specify reasonable attire and appearance requirements?
可以提出合理的制服、商務服裝、全黑服裝、鞋款或工作形象要求;最終要求須按項目及適用規定確認。可以提出合理的制服、商务服装、全黑服装、鞋款或工作形象要求;最终要求须按项目及适用规定确认。Reasonable requirements for uniforms, business attire, all-black clothing, footwear or work presentation may be discussed. Final requirements are confirmed for the project and applicable rules.
如果超時、夜更、假日或跨區工作,費用及安排會否不同?如果加班、夜班、假日或跨区工作,费用及安排会不同吗?Do overtime, night shifts, holidays or cross-district work affect fees?
有可能。工作時數、時段、假日、地點及交通等因素可能影響費用及安排,請於查詢時一併提供資料。有可能。工作时数、时段、假日、地点及交通等因素可能影响费用及安排,请于查询时一并提供资料。They may. Working hours, shifts, holidays, location and transport can affect fees and arrangements. Please include these details in the enquiry.
活動當日是否一定有 Settle Up 同事在場支援?活动当天是否一定有 Settle Up 同事在场支援?Will a Settle Up colleague always be on site?
不一定,須按個案確認;如需要現場管理,可個別討論安排現場主管及相關費用。不一定,须按个案确认;如需要现场管理,可个别讨论安排现场主管及相关费用。Not always; this is confirmed case by case. If on-site management is needed, an on-site supervisor can be discussed subject to confirmation and fees.